Privacy policy

This privacy policy explains how Brisbane House Prices (“we”, “us”) collects, uses and shares your personal information when you use our website and free valuation service.

Information we collect

When you request a free property valuation, we collect your name, email address, mobile phone number, property address, basic property characteristics (bedrooms, bathrooms, car spaces, condition) and details about your situation (e.g. selling timeline). We may also collect technical information such as your device type, browser, IP address and how you arrived at our website.

How we use your information

We use your information to prepare your property report, contact you about it, introduce you to our partner real estate agents in your area, send service updates, and improve our website. We never sell your personal information for marketing purposes outside our agent partner network.

Sharing with agent partners

When you submit a verified valuation request, we share your contact details and property information with one or more trusted Brisbane real estate agents on our partner panel. They may contact you to provide a more detailed appraisal or answer questions. You are under no obligation to engage their services.

SMS verification

We use SMS messages to verify the mobile phone numbers provided through our valuation flow. This protects against fraudulent submissions and ensures the agents we introduce you to are connecting with real homeowners.

Cookies and analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings; some site features may not work as expected if you do.

Your rights

You can request access to or correction of your personal information at any time, ask us to stop sending you updates, or request that we delete your data. Contact hello@brisbanehouseprices.com.au for any privacy-related requests.

Updates to this policy

We may update this policy from time to time. The updated version will always be available at this URL with the “last updated” date refreshed.